The other day I went for a chat with reluctant blogger Paul Bushnell in Estates ( pictured right) to find out what they've been doing with Google Apps. The answer is lots, almost too much to fit into one blog post, but I'll have a go. Estates have created a system for working with the numerous fix requests they get, from broken toilets to fire alarm faults to potholes and people stuck in lifts. 1. Data Logging with Android Tablets The team in Estates all have tablets with which they can get access to all the recent reports and log when problems have been dealt with and add any notes. For this they mainly just use simple spreadsheet data entry, rather than Forms or fancy user interfaces. 2. Workflow System Once a problem has been dealt with, it gets moved from one sheet, onto the next. From here, the job might get logged as "we need to make sure this never happens again" and moved into other sheets. 3. Working With External Suppliers In each o...
Collaborative Tools Project