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Showing posts from November, 2012

Missing Media in Blogger - Boo!

When someone leaves the University of York, their account is suspended which has the knock on effect that in Blogger your blog posts are written by "Unknown".  You can still see the blog posts.

Worse than that, all the media uploaded by that person also disappears. See this post here.

I'm looking into the Blogger API to see if I can at least find a user's posts and re-create them as someone else as an awful workaround.

I've added an Issue to the Blogger forum.... tumbleweed ... and nobody is interested.

This all comes about because Blogger isn't a "Core App" of Google Apps but it's rubbish. Boo Google!  At least let us be able to transfer ownership of blog posts or something. People regularly come and go at a University and hobbling their blog posts seems ridiculous. This may force us to have to think about using Wordpress ... which will be a shame.

Ten Tough Collaborative Inbox Questions

I had an interesting meeting with the Law & Management team about the possibility of using a Collaborative Inbox ( which is a kind of Google Group ) rather than our current in-house issue management system.

We went through what they wanted to do when people report problems and they came up with a heap of great questions. With almost all their questions, my answer was, "Ooh, I'll have to look that up and get back tomorrow". Here are the answers.

For the purposes of trying to answer the questions, I am using a Google Collaborative Index Group called "Silly Questions" which has been set up to allow people to email it ( without being a member ) and has two members ( Mike and I ). I will be mailing the group from a test account called "Not Tom".

Q1. Can an issue be automatically given an ID? This was an based on someone having mailed in an issue, then later calling in and being able to refer easily to the particular issue. An ID can be the quickest way…